Station Hosts Area

Go to the AISLive Station Hosts area

AISLive Monitor Area

Not a Station Host? Contact us to find out how to join the AISLive network

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AISLive Station Hosts

The Premier Station Support Service

Monitor your stations connectivity to the AISLive network

  • Support Services
  • Adding your Area

Dedicated Customer Support Team

We provide the highest level of support to all our station hosts. We have created a unique support service for all our global stations.

This service includes an Automated Email Alert Service that alerts our hosts when their station has stopped service connecting to our network. This alert service works 24 hours a day/7 days a week and can be sent to various key email addresses.

In addition hosts are given access to our user friendly Station Monitoring Software to monitor the stations connectivity in parallel with the support team. This software is linked to the AISLive site, so no installation on local workstations is required. The software is complete with trouble shooting documents to assist should problems arise.

Our customer care team of AIS experts are available to assist you from point of sale, to delivery, installation and maintenance of the hardware. If your hardware stops sending data to our servers, the team are on hand to provide a high level of support and expertise to trouble shoot the hardware.

Connect your port or area to AISLive's global network

The AISLive installation kit provides the highest quality equipment required for adding a new station to the AIS network

All that is required locally is a power source, an outdoor location to place the VHF antenna and a permanent connection to the Internet. With pre- programmed hardware, assistance from our dedicated support team and easy to follow guides, installation is simple. Once connected, the received information will be displayed on AISLive AISLive's easy-to-install kit will provide you with your own traffic image.

Discover the benefits of adding your area or port to the AISLive network

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