Customer Support

For subscription enquiries contact your local customer support team

If you would like to evaluate the solution contact us

Contact Us

Customer Help

Welcome to the Online Help Centre

Consult the help documents for instructions, answers to your questions, and knowledge on key product features

  • Maritime Portal
  • MIRS
  • Trade Compliance Secure
  • Account Settings
  • E-Learning
  • Product Updates

User Account Settings

To change your password please contact our global delivery team:


Maritime Portal:

Maritime Intelligence Risk Suite (MIRS):


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If you require specific product training please contact us and a product expert will organise a training session to ensure you get the most from your subscription.

Customer training sessions will also run to inform you of new releases and product features.

Learn about the latest new product features